Claude partial outage

(status.claude.com)

126 points | by sidcool 1 hour ago

28 comments

  • patcon 31 minutes ago
    I'm not sure this is even conceivable, but... Imagine the bootstrap problem of intelligence systems going down, when no one knows how to bring them back up without the system itself walking them through it... Like if power and intelligence were to go down in a Carrington-class event in 10 years...

    Like what would happen to individuals ten years from now who are trying to live if AI suddenly became inaccessible

    Of course we all know most humans are useless and unable to survive outside our culture, but the difference is that I'm trying to picture is the individual trying the reason through challenges. The version of this that has been obvious to me up to now is that the individual didn't have the knowledge to look after themselves. But I guess it feels different to conceive of them not having the ability to fully reason on their own...?

    To not just lack the objects of intelligence, but the very process of it...

    • joebig 17 minutes ago
      The general drove on. "At the present time our chief bottleneck is the fact that missiles are limited in intelligence. The computer controlling them can only be so large, and for that reason they can meet the changing nature of anti-missile defenses in an unsatisfactory way. Few missiles, if any, accomplish their goal, and missile warfare is coming to a dead end, for the enemy, fortunately, as well as for ourselves.

      "On the other hand, a missile with a man or two within, controlling flight by graphitics, would be lighter, more mobile, more intelligent. It would give us a lead that might well mean the margin of victory. Besides which, gentlemen, the exigencies of war compel us to remember one thing. A man is much more dispensable than a computer. Manned missiles could be launched in numbers and under circumstances that no good general would care to undertake as far as computer-directed missiles are concerned . . ."

      • MisterMunchkin 3 minutes ago
        We don’t even need to imagine that world, Russia is doing it today.

        Missiles and ammo are too expensive, so they send people to run at the enemy, revealing their firing positions. Then they drone the people who revealed themselves.

        If I was an AI, I would reason that a T-800 is far more valuable than a man soldier who I must feed and clothe and heat. Use the disposable soldiers first and save the robots for later.

      • cheschire 0 minutes ago
        I was unfamiliar with the short story “The feeling of power” but thought for sure that “graphitics” must’ve been an Asimovism
      • bigfishrunning 4 minutes ago
        I'm not sure what this quote is from, but I almost down voted you in disgust before realizing that was exactly the intended effect. In other words, "Thanks, i hate it"
    • MisterMunchkin 0 minutes ago
      My fear was that people like Linus would die and then nobody would be able to build operating systems anymore, because zoomers and below can’t even use computers.

      Now we know they won’t even be able to read and write. But maybe Claude sonnet 12817 can maintain the operating system. It’ll be 17,000 dependencies in and mostly written in JavaScript, but it’ll work.

    • Blackthorn 1 minute ago
      Hardly a unique problem to AI systems. You certainly can't bootstrap pretty much any industry to its current state without the existing items of its current state. Any sort of chip fab is a great example. Or most manufacturing.
    • sdcfgy 29 minutes ago
      Some of us are here to help. $1000/hr.
      • 999900000999 23 minutes ago
        Sounds like a bad novel. In the year 2050 no one knows how to actually program anymore. Then ClaudeGPT by GoogleSoft goes down. A 74 year old former software developer is on his farm tending to hens.

        A self driving car crashes into his barn.

        Out comes out a tech bro, “Yo OG programmer bro, it’s all busted bro, could you like make it unbusted bro.”

        Then again with social security set to go bankrupt it’s not like we’ll be able to retire

        • scrollop 20 minutes ago
          Thinking more a mashup of The Matrix and Idiocracy with Doc Brown as the Hero retired Programmer. Or Rick.
      • edf13 27 minutes ago
        A few of us old boys can still maintain Cobol
        • budman1 1 minute ago
          Right behind you with fortran.
      • devmor 24 minutes ago
        Exactly what I was thinking.
    • sigbottle 11 minutes ago
      I think the reason that intelligence is so scary is how contextual, stateful, path-dependent, and coupled it is.

      Which doesn't seem like it. The ideal is to keep removing couplings. But in practice, I find that focusing on the statefulness, the distribution-specificness, these "accidentals", is how you actually get leverage.

      The obvious social consequence is now the tendency towards centralization, tyranny, "you people can't think for yourselves, not because you have some kind of 'inherent intelligence defect', but because the world is so complicated and interconnected that only coherent systems thinking (conveniently administered from one central point) is what can save you". In the Enlightenment world, the ideal was that every man could in principle, think for themselves.

      A good ending might be that everybody benefits each other by distributing intelligence, but in practice centralization always seems to win.

    • Aboutplants 24 minutes ago
      This is why it will be more important than ever to have experienced, quality employees.

      I dare companies to gamble on running their businesses on absolute skeleton crews long term

      • chasd00 16 minutes ago
        yeah this was the devops promise too. Enterprise evolved into dedicated teams to manage AWS and other infra, instead of reducing headcount it raised it. so it goes.
        • mjr00 5 minutes ago
          > Enterprise evolved into dedicated teams to manage AWS and other infra, instead of reducing headcount it raised it. so it goes.

          I wager that's mostly due to the Jevons paradox, though; it's so much cheaper and easier to build out systems with cloud than on-prem that you end up building way more systems than you would have without it, resulting in an overall headcount increase.

    • DonsDiscountGas 20 minutes ago
      Keep an offline copy of Qwen or something together with a knowledge base. Easy if you plan ahead.
    • reacharavindh 12 minutes ago
      Like navigating to the other side of the city without Maps(Google)?
    • dcss_gardener 20 minutes ago
      It's a real problem but your framing of it is itself very alarming.

      Most humans aren't useless by any measure of most or usefulness. Our culture is our tools, dying due to a lack of antibiotics doesn't mean you didn't have anything to contribute, it means you didn't have access to the tool you needed. This is the problem we need to guard against.

      No one is going to lose the ability to reason! This is accepting the most extreme version of the marketing presented by frontier labs, don't do it. People may lose fluency or familiarity or access to training on specific skills. We should put some care into making sure that can't be a catastrophe, for sure.

      • Vrondi 16 minutes ago
        You've obviously never stood in a room of college freshmen and tried to deal with a young man having repeated issues being able to type his _own_ name into a box on a screen.
    • the_af 14 minutes ago
      This is basically the premise of Bacigalupi's "Pump Six", from "Pump Six and Other Stories".

      The titular Pump Six breaks down and basically there's nobody left in the world who knows how to even reason about the steps needed to fix it. There's just some log dump and nobody understands what it means. Humans are no longer capable of complex reasoning, they just live in the moment and hump.

    • rossdavidh 20 minutes ago
      "The Machine Stops"
  • netdevphoenix 52 minutes ago
    Imagine having a bunch of Claude agents doing time sensitive work and this happens and now a single human needs to pick up several 8k PRs authored by bots that can't talk to you now. Not sure how effective it would be to switch models using OpenRouter and the like given that, as the Earendil guys said, there is a lot of session detail that the provider doesn't share. The uptime is really going to cap their market penetration imo.
    • maxcb 25 minutes ago
      > now a single human needs to pick up several 8k PRs authored by bots

      PRs shouldn't really be reaching 8k diffs no matter who authors them.

      • Iolaum 20 minutes ago
        Given that CI is turning out to be a bottleneck - and a real pain for chainedd PR's - I have my hesitations on this.
        • tjwebbnorfolk 8 minutes ago
          yea, a lot of "best practices" are no longer best practices
      • reaperducer 22 minutes ago
        PRs shouldn't really be reaching 8k diffs no matter who authors them.

        There's an ocean between what "should" happen and what actually happens in tech today.

    • sarjann 37 minutes ago
      Never thought of it, but knowing that they encrypt reasoning is it possible that they share the decryption keys with other cloud providers like GCP Vertex / AWS Bedrock?
      • cbhl 21 minutes ago
        They don’t even share the reasoning keys between *models in the same model family*.

        Opus isn’t even allowed to decrypt thinking blocks from Fable if you switch models mid-conversation.

        https://platform.claude.com/docs/en/build-with-claude/preser...

      • tekacs 32 minutes ago
        They don't, no (last that I looked) – if you switch providers, encrypted reasoning no longer works.
      • chinathrow 33 minutes ago
        The NSA wants a word.
    • psyphy2 43 minutes ago
      can't you say the say with imagine "power goes out" or the "internet goes out"?

      (but yes if AI is going to propagate, they need to fix their uptimes)

      • lxgr 35 minutes ago
        Neither electricity, nor the Internet is provided by one or two organizations globally, both with a blast radius that quite often takes out all of their services.

        Not sure how long the latter will remain true – centralization is well underway there; try not to think of Cloudflare too much...

      • SupLockDef 31 minutes ago
        No worries, coding is solved they said in February 2026!

        Isn't that a good news!

      • shaky-carrousel 36 minutes ago
        No, you can't. Because power or internet doesn't go out globally.
        • ethagnawl 29 minutes ago
          Solar flares would like a word.
      • PhearTheCeal 35 minutes ago
        anyone can buy a backup generator for power
    • mococa 43 minutes ago
      They probably have an OpenAI subscription, same for OpenAI SWE, they have a Claude Code subscription
      • rcleveng 28 minutes ago
        When I worked at one of the early paging and cellular companies, every company had phones and pagers on at least one or two competitors for the oncall folks - you can't get a call to fix your cellular network when you are down.

        Likewise while at Google, they didn't let us put Google Voice numbers down as our oncall phone number. Some folks even had multiple phones on different networks as backups.

        I'm sure they have either other SOTA models or open source models around to help if things to completely pear shaped.

      • ceejayoz 37 minutes ago
        They likely also have dedicated and separate clusters for their own use.
        • mococa 30 minutes ago
          If so - for running Chinese models :trollface:
  • StrLght 56 minutes ago
    Coding may have been solved, but uptime remains a mystery.
    • dehrmann 20 minutes ago
      You can get away with a lack of rigor in software engineering (from both humans and AI agaents) because it's often cheap to try it and see. Once you get to operating the platform, it changes, and operational decisions need to be made carefully and code needs to be deployed carefully.
    • diegoperini 31 minutes ago
      May I steal this quote as if it's mine? :bow:
      • scrollop 19 minutes ago
        It's on the internet now, inside the bellies of 1000 llms.

        It's everyones.

      • Iolaum 18 minutes ago
        Why do you need to say it's yours to use it? :p
      • dv_dt 20 minutes ago
        You are trained now, it must be yours
    • peri-cl 11 minutes ago
      Uptime's a mystery

      Everyone must code alone

    • 0xbadcafebee 7 minutes ago
      [delayed]
  • jjordan 1 hour ago
    Given the amount of usage I'm now getting from Opus 5.5, I'm surprised it took this long since release for their first outage. In my experience, it's about 10x the usage of Fable 5.1 with similar, perhaps greater levels of intelligence.
    • purpleflame1257 58 minutes ago
      Yeah, Fable 5.1 just seems Pareto-dominated. Opus 5.5 is the first model that feels like a step change for me, personally since like 4.6
      • copperx 44 minutes ago
        Exactly, 5.5 is the first model that I used that's better than 4.6.
    • evergreenokada 50 minutes ago
      Fable5.1 is Speedy
  • quaintdev 55 minutes ago
    Yesterday got email from Claude that they are offering 50% off for one month if I renew my subscription. I bought it today and now this. I wonder if they sent that email to too many people.
  • albert_e 50 minutes ago
    The auto mode classifier has been out of service more than once in last 24 hours.

    Had to shift+tab into other modes and manually approve permissions like a cave man

    • imhoguy 31 minutes ago
      Ah, so disabling auto-mode is their monkey rate limiter.
  • zurfer 40 minutes ago
    A usage reset would be a much appreciated apology. :)
  • hakunin 16 minutes ago
    Wrote last year about the fact that AIs can be down, and what that might mean: https://max.engineer/failover-to-hi
  • SunboX 1 hour ago
    Too many OpenAI $200 customers switching over to Anthropic.
    • scrollop 14 minutes ago
      Rumours have it that the migratory flutterings of end users from Anthropic to OpenAI (sometimes taking a wrong turn and entering Grok purgatory), then back to Anthropic a season (2 weeks) later, so on, moves the great Cords of The Sky that crank the sun and moon into place, which turns the great wheel of the seasons.

      If you listen closely, you may hear them squawking in annoyance after each announcement.

      The Samsara of AI subscriptions.

  • _joel 42 minutes ago
    Hey, it's 99.9 if you look at it upside down.
    • sebzim4500 18 minutes ago
      6.66% uptime? Give github a few years they'll get there
    • hellon3wheels 41 minutes ago
      Uptime of the Beast
  • cmehdy 55 minutes ago
    I've seen many people with 500s for over an hour, meanwhile the status page was green with no issues whatsoever. Have they tried using a fraction of their immense budget to run E2E tests?

    At this point downdetector is more reliable than any of these "status" pages. And it does show reports starting 9:30ish AM EST.

    • amarble 50 minutes ago
      I've been getting 503s from the API. When I first checked everything was green, then it said "Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork" and I see now they've included the API in the failure as well
  • TheqO 56 minutes ago
    Anthropic yesterday: We have perfect AI agents to do everything now, value us at $100 Trillion

    Anthropic today: We don't really have AI agents, they are glorified versions of automation scripts and one has broken today. But tomorrow we will have perfect AI agents, so still value us at $100 Trillion.

    • skohan 3 minutes ago
      A more cynical version of me could imagine scheduling an outage to make people think about how dependent they are on your product in advance of the IPO
  • Asmod4n 34 minutes ago
    Jup, all currently running containers got deleted on my account. Hope you guys got your stuff pushed to somewhere before the outage.
  • amelius 12 minutes ago
    Seems to be working again.
  • ascots 49 minutes ago
    Project completely disappeared. Conveniently for Anthropic, the bug report also went down, so they weren't spammed by my stale complaints after the project magically resurfaced.
  • evergreenokada 50 minutes ago
    If I can't use it I just sit there. That's the fallback now.
  • tinco 59 minutes ago
    Maybe an increase in sign ups due to people learning of their existence from the IPO? It's the authentication that seems to be failing, not the actual inference.
  • zxilly 53 minutes ago
    Maybe show respect to OpenAI DevDay
    • fluidcruft 35 minutes ago
      OpenAI has nothing better to do than to hack Anthropic?

      Would be interesting to see how OpenAI and Anthropic would respond to being "accidentally" hacked by their respective Frankenstein monsters.

  • antihero 49 minutes ago
    Why can they simply not add more computer?
  • OzzyB 49 minutes ago
    Claude outages are now the new go outside and touch grass indicator

    Previous: GitHub outage

  • polyterative 47 minutes ago
    Oh come on, I just had my weekly limit reset.
  • pbronez 58 minutes ago
    Yeah I had a session fail and keep failing.

    https://status.claude.com/ says:

    Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API Subscribe Update - We are investigating reports of degraded performance affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible. Sep 29, 2026 - 14:30 UTC Update - We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Some requests to the Claude API are also returning errors. We will provide an update as soon as possible. Sep 29, 2026 - 14:28 UTC Investigating - We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Users may see failed requests, errors loading or sending conversations, or be asked to sign in again; retrying may succeed. We will provide an update as soon as possible. Sep 29, 2026 - 14:21 UTC

  • blinkbat 1 hour ago
    "Update We are investigating reports of degraded performance ... We will provide an update as soon as possible.

    Posted 1 minute ago. Sep 29, 2026 - 14:30 UTC Update We are investigating elevated error rates ... We will provide an update as soon as possible.

    Posted 2 minutes ago. Sep 29, 2026 - 14:28 UTC Investigating We are investigating elevated error rates affecting Claude.ai ... We will provide an update as soon as possible."

    just a hunch, but i think they might just provide an update as soon as possible.

    • edoceo 53 minutes ago
      Someone put update-status-page.pl in a one minute cron job.
  • mococa 42 minutes ago
    Claude, deploy to prod - make no mistakes!
  • urvader 51 minutes ago
    Berget Code is running normal https://berget.ai/code
    • bradfa 42 minutes ago
      Berget's "Cached input tokens are billed at the same rate as regular input tokens" pricing model is kind of painful for lots of coding use-cases, especially when competitors are offering significant discounts for cached input tokens.
    • guipsp 23 minutes ago
      It's bad etiquette to not mention you are a founder of something you are trying to plug
    • copperx 42 minutes ago
      Who?